Executive Automotive Detailing

Terms of Service

Last updated: October 15, 2026

Thanks for choosing Executive Automotive Detailing. These terms cover your use of our website (https://executiveautomotivenaples.com), our customer app (https://executiveautomotivenaples.com/app/), and our detailing services. By booking with us or using the app, you agree to them.

Who we are

Executive Automotive Detailing is a private mobile car detailing business in Naples, Florida, owned by Richard Lee. Our app lets you book and manage mobile detailing visits and maintenance plans.

Your account

You must be 18 or older to create an account or book. Please keep your account details, such as your name, phone, email, and vehicle information, accurate and up to date. Keep your login secure and don't share it. Let us know right away if you think someone else has used your account.

Appointments

We come to you and bring our own water and power, so you don't need to supply either. Service is provided during business hours only. Please make sure we can reach your vehicle at the scheduled time, and that we're allowed to work where it's parked, including any building, HOA, or property rules. Please remove valuables and loose personal items before your visit; we take care with anything we find, but we aren't responsible for items left in the vehicle. We may decline or stop a service if conditions are unsafe.

Cancellations

Maintenance plans

You'll get an invoice each month. If an invoice isn't paid, the next month's washes are paused until it is. Monthly, Bi-Weekly, and Weekly plans are billed monthly, with a 3-month minimum and 30 days' notice to cancel. To cancel, tap Cancel plan in the app, message us in the app, or email us; your plan ends 30 days after we receive your notice, or at the end of your 3-month minimum if that's later. You can skip a visit in the app. The Snowbird Season Pass is prepaid, non-refundable, and expires April 30. Any visits not used by April 30 are forfeited and won't be refunded.

Payment

Pay by Zelle using the details on your invoice in the app, or in person. The app never stores or charges cards.

Results and vehicle condition

Results vary with the condition of your vehicle. We're not responsible for damage that existed before our service, such as scratches, chips, worn or failing paint, or interior wear. Before any work begins, we do a full inspection of your vehicle and take photos of any damage that's already there. We may also share photos of your vehicle in our website gallery and on social media. We never show your name, your license plate, or where the car was detailed. If you'd rather we not share photos of your car, just tell us in the app or by email.

If something goes wrong

We take care with every vehicle. If you believe we damaged your vehicle, please tell us within 24 hours of the visit, with photos, and give us a chance to inspect it. If we caused the damage, we'll repair it or pay the reasonable cost to repair it.

Limitation of liability

To the extent the law allows, for any other claim related to a visit, our responsibility is limited to the amount you paid for that visit, and we aren't liable for indirect losses, such as lost time or the cost of other transportation.

Governing law

These terms are governed by the laws of the State of Florida. If a problem comes up, please contact us first so we can try to make it right. Any legal dispute will be handled in the courts of Collier County, Florida.

Changes to these terms

We may update these terms from time to time. When we do, we'll post the new version on this page and change the date at the top. If you're on a maintenance plan, we'll also let you know about important changes in the app or by email before they take effect. Continuing to use the app or our services after an update means you accept the new terms.

If any part of these terms can't be enforced, the rest still applies.

Privacy

Our Privacy Policy explains how we handle your information.

Contact us

Questions about these terms? Email eautomotivedetailing@gmail.com.