Privacy Policy

Last updated: October 15, 2026

This policy explains how Executive Automotive Detailing ("we," "us"), a private mobile car detailing business in Naples, Florida, owned by Richard Lee, handles information through our website (https://executiveautomotivenaples.com) and our customer app (https://executiveautomotivenaples.com/app/).

Information we keep about customers

When you use our app or book with us, we store:

• Your name, phone number, and email address
• Your cars (vehicle details)
• The address where you want your car serviced
• Your schedule and appointments
• Messages you send or receive in the app, including whether a message or announcement has been seen
• Your invoices
• Your profile photo, if you choose to add one
• Photos of your vehicle, including the photos of existing damage we take during our inspection before work begins. We may share vehicle photos in our website gallery and on social media, but never with your name, license plate, or where the car was detailed. You can ask us not to share photos of your car at any time.
• Your resident building and unit, if you unlock resident pricing
• Referral details, such as who referred you or whom you referred
• Anything you send us through the request forms on our website

We use this information only to book, manage, and carry out your detailing visits and maintenance plans, to apply referral credits, and to keep in touch with you about them. When you're part of a referral, we may let the other person know that the referral was made or booked so the credit can be applied.

Google user data

Our app connects to one Google account: the owner's own Google Calendar. Customers do not sign in with Google, and we do not access any customer's Google data.

• What we access: events on the owner's Google Calendar. Appointment events we add there can include a customer's name, service address, vehicle, and visit details, including access notes such as gate codes.
• How we use it: only to show the owner's schedule in the app and to manage it, such as adding or updating appointment events.
• How we store it: we keep calendar information only as needed to show and manage the schedule in the app, protected as described under "Keeping information safe."
• How we share it: we do not sell, transfer, or share Google Calendar data with anyone, except as needed to run this scheduling feature or when the law requires it. We never use it for advertising, we do not let anyone other than the owner read it except when the law requires it or to keep the app secure, and we do not use it to develop, improve, or train artificial intelligence or machine learning models.

Executive Automotive Detailing's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

The owner can disconnect the app at any time from his Google Account's third-party access settings. When he does, we stop accessing his Google Calendar and delete the calendar information the app stored.

Service providers we use

We don't sell your personal data. We share it only with the service providers that help us run the business, or when the law requires it:

• Netlify hosts our website and app and stores app data such as accounts, cars, schedules, messages, and invoices. Netlify Identity handles customer account logins.
• Google Calendar is used for the owner's scheduling, if he connects it, as described above.
• Google Analytics measures how our public website is used (not the customer app), as described under "Cookies."
• Google Fonts loads our site's fonts from Google's servers, which receive your device's IP address when a page loads.
• FormSubmit receives what you type into the forms on our website and in our app, and messages you send in the app, and emails them to our business Gmail.
• AI assistant: messages you send in the app may be read and answered by Lucy, our AI assistant, which uses an AI service provider to write replies. It sees only what it needs to answer, such as your name, cars, plan, schedule, invoices, and the conversation. Richie can see every conversation, and you can ask for a person at any time.

Payments

Pay by Zelle using the details on your invoice in the app, or in person. The app never stores or charges cards.

Text messages

If you sign up for texts, we use your mobile number to send you offers and updates from us. Message frequency varies, and message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Signing up for texts isn't required to buy from us. We never share your mobile number or text consent with third parties for their marketing.

Cookies

Our site and app use cookies and browser storage to keep you signed in and make the app work.

We also use Google Analytics on our public website (not in the customer app) to understand how people use the site. It sets its own cookies and measures things like which pages you visit, clicks on our contact, booking, review, and social links, when a form is sent, and when resident pricing is unlocked (the building name only, never your unit or name). We don't send your name, email, phone number, or unit to Google Analytics, and we don't use advertising cookies or ad tracking. Google handles this data under its own policies; see how Google uses information from sites that use its services.

To opt out, you can block or clear cookies in your browser settings, or install the Google Analytics Opt-out Browser Add-on.

Keeping information safe

We take reasonable steps to protect your information. Access is limited to what's needed to run the business, and our site and app are served over secure (HTTPS) connections.

How long we keep it

We keep your information while you're a customer and for as long as we need it to provide our services and keep accurate business records, unless the law requires otherwise. If you delete your account, we still keep a record of the agreements you accepted, including the date, time, and version, as part of our business records.

Your choices: see, correct, or delete

You can ask to see, correct, or delete your information, including any Google user data, by emailing us at eautomotivedetailing@gmail.com. We'll respond as soon as we reasonably can.

Children

Our website, app, and services are meant for adults. We don't knowingly collect information from children under 13.

Changes to this policy

If we change how we handle information, we'll update this page and the date at the top. If we ever change how we use Google user data, we'll update this policy first and ask for consent before using the data in a new way.

Terms of Service

Use of our website, app, and services is also covered by our Terms of Service.

Contact us

Questions? Email eautomotivedetailing@gmail.com.